We leave nothing to chance. Our process is designed to be transparent, meticulous, and 100% compliant with all US carrier and TCPA regulations.
Before we begin, we conduct a mandatory audit of your existing customer contact lists. We verify that you have express, first-party consent for every contact. We'll help you document your opt-in methods, whether from a web form, a point-of-sale, or a keyword campaign.
We act as your expert Campaign Service Provider (CSP). We collect all necessary business information and submit your Brand for vetting. We then write a detailed, accurate Campaign description that clearly explains your use case (e.g., "appointment reminders for existing clients") to ensure carrier approval.
Once approved, we design your SMS campaign. This includes crafting valuable, non-deceptive copy, defining the sending schedule, and ensuring all required compliance language (like "Msg&data rates may apply" and opt-out instructions) is included.
We launch your campaign using a fully vetted 10DLC phone number. Our system automatically handles all STOP requests, ensuring immediate and permanent opt-outs for any user who requests it.
You receive clear reports on delivery, engagement, and opt-out rates. We continuously monitor campaign health to ensure it remains compliant and effective.